FAN-FIRST TICKET EXCHANGE

Welcome to
Seat Relay

Welcome to Seat Relay

A fan-first ticket exchange from Etix.

Say hello to Seat Relay: a secure secondary platform where Etix ticket holders can confidently and reliably resell or transfer tickets.

Seat Relay is fully integrated with Etix Box Office, featuring:

Why Seat Relay?

A fresh take on secondary and resale.

Seat Relay was built from over 25 years of primary-ticketing expertise to provide a safe solution for secondary sales with primary-source dependability for fans and venues alike.

Developed in house

prioritizing venue and fan protection, ethics, and best practices.

Transparency and control

of exchange and pricing parameters for venues and their customers.

Real Etix tickets with Etix customer support

provides your new guests the experience and service you expect from Etix.

Every new exchange is YOUR new customer.

Third-party resellers reap the benefit of resale while robbing venues of fan data. Seat Relay allows venues to grow their customer database the same as a primary ticket sale.

You own your data 100%. Period.

Seat Relay stands by the same security and data privacy trusted by Etix system users around the world. Your data is your data.

Welcome to Seat Relay

Q: What is Seat Relay?

Seat Relay is a secure, user-friendly secondary ticketing platform that enables fans to buy and sell tickets for a wide range of live events. Our mission is to create a transparent marketplace that ensures fair pricing and genuine ticket authenticity.

Q: How does Seat Relay work?

For ticket sellers:Create an account, list your event tickets with details such as seat information and pricing, and our platform guides you to set a competitive yet fair price.For ticket buyers:Browse available listings, select your event and seats, and complete your purchase through our secure payment process. Every ticket goes through our verification process to ensure it’s valid.

Q: How do fans list tickets on Seat Relay?

1. Sign Up – Register for a free account on our website or mobile app.2. List Your Tickets – Select the event, upload ticket details (including seat location and condition), and set your price.3. Sell – Once your listing goes live, interested buyers can view and purchase your tickets.

Q: How do you ensure ticket authenticity?

Seat Relay employs a multi-layered verification process:Seller Verification: We confirm the identity and credibility of our sellers.Ticket Validation: Every ticket listing is cross-checked for validity before it’s approved on the platform.This system helps protect buyers from fraudulent or invalid tickets.

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FAQ

Questions? We have answers.

Seat Relay was built from the ground up to be a dependable exchange platform for both your venue and your fans. Have a specific question not covered in the topics below? Contact our team of experts here.

What is Seat Relay?

Seat Relay is a secure, user-friendly secondary ticketing platform that enables fans to buy and sell tickets for a wide range of live events. Our mission is to create a transparent marketplace that ensures fair pricing and genuine ticket authenticity.

How does Seat Relay work?

For ticket sellers:
Create an account, list your event tickets with details such as seat information and pricing, and our platform guides you to set a competitive yet fair price.

For ticket buyers:
Browse available listings, select your event and seats, and complete your purchase through our secure payment process. Every ticket goes through our verification process to ensure it’s valid.

What events are available on Seat Relay?

Seat Relay offers verified tickets from Etix venues for a diverse selection of events including concerts, sports, theater, festivals, and more. Our inventory is constantly updated so your fans can always find the latest listings.

How do fans list tickets on Seat Relay?

1. Sign Up – Register for a free account on our website or mobile app.

2. List Your Tickets – Select the event, upload ticket details (including seat location and condition), and set your price.

3. Sell – Once your listing goes live, interested buyers can view and purchase your tickets.

What fees does Seat Relay charge?

We charge a small, transparent service fee on each transaction. The fee is clearly displayed during the checkout process so there are no hidden costs. This fee helps us maintain a secure and efficient marketplace.

How do you ensure ticket authenticity?

Seat Relay employs a multi-layered verification process:

Seller Verification: We confirm the identity and credibility of our sellers.
Ticket Validation: Every ticket listing is cross-checked for validity before it’s approved on the platform.

This system helps protect buyers from fraudulent or invalid tickets.

What is Seat Relay’s refund and cancellation policy?

Our refund policy is designed to protect both buyers and sellers:

For Buyers: In cases where a ticket is found to be invalid or there is an issue with the event, our support team will work with you on a refund or exchange.
For Sellers: Once a ticket is sold and verified, refunds are generally not available unless there’s an error on our part.

For full details, please review our Refund & Cancellation Guidelines on the Seat Relay marketplace website.

How do ticket buyers and sellers contact Seat Relay customer support?

Our customer support team is here to help! Seat Relay customers who have questions about buying or selling tickets should complete this support form so that our team can provide the most thorough solution to their inquiry.

Is Seat Relay mobile-friendly?

Absolutely! Our platform is optimized for both desktop and mobile devices, allowing your guests to buy or sell tickets on the go.

How does it work?

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Looking to buy or sell tickets for events?

Purchase or list tickets at seatrelay.com

Call 1.800.514.3849

Email Seat Relay Customer Support

Looking to buy or sell tickets for events?

Purchase or list tickets at seatrelay.com

Call 1.800.514.3849

Message Seat Relay Customer Support

FAN-FIRST TICKET EXCHANGE